Very occasionally, some users find that they open Bearable and for some reason, they no longer have access to their premium features.

The easiest way to restore your subscription.

1. Navigate to your Profile page in the top left-hand corner of your home screen.
2. Click the ‘Restore Premium Purchase’ link.
3. If this doesn’t work, scroll to the bottom of the page and click ‘log out’.
4. Close the app.
5. Re-open the app.
6. Log into your Bearable account using the same method as when you signed up e.g. Email, Facebook, Google, Apple, etc.
7. Make sure to use the same email address that’s associated with your Bearable Premium subscription (if you’re not sure you can contact [email protected] for help).

Another way to restore your subscription.

1. Visit your ‘Profile & Settings’ page and tap on the ‘Upgrade for all features’ button.
2. Scroll down to the bottom of the subscription screen.
3. Under the section titled I have already paid for Bearable Premium click the ‘tap here’ button to restore your purchase. If you don’t see this option, there may also be a ‘Restore’ button below the pricing options on this screen.

Some other things that might help.